Shipping Policy

Last updated: October 3, 2026

Every Oddity Dept item is made to order by our printing partner, Printful, so it is printed after you order rather than shipped from a shelf. That is why an order has two stages: production, then delivery.

Free shipping, United States only

Shipping is free on every order. We ship to addresses in the United States only (all 50 states). We do not currently ship to U.S. territories, military or diplomatic mail, or other countries.

Production and delivery times

Production: most orders are printed and packed within 2 to 5 business days. Production can take longer during holidays and other busy periods.

Delivery: after production, delivery by the carrier typically takes about 2 to 7 business days, depending on your address and the carrier used. Most U.S. orders arrive roughly 4 to 12 business days after they are placed. Some orders take longer.

These are estimates, not guarantees. Business days exclude weekends and holidays. Delivery is handled by third-party carriers, and we cannot control weather, carrier delays or other events outside our control.

Tracking

You will receive an email with tracking information when your order ships (the tracking link can take up to 24 hours to become active). You can also look up your order with your order number and email address. If your order contains more than one item, the items may be produced in different places and arrive in separate packages at no extra charge.

Shipping address

Please check that your shipping address is complete and correct before you pay. If you notice a mistake, use our contact form right away; we can sometimes correct an address before production begins, but not after an order has shipped. A package returned because of an incomplete or incorrect address, or because it was never claimed, may require a new shipping charge to send again.

Late, lost or damaged orders

If your order has not arrived by the end of the estimated delivery window, or tracking shows it as delivered but you cannot find it, please check with household members and neighbors, then use our contact form. Report a package lost in transit within 30 days after the estimated delivery date. Report a damaged or misprinted item within 30 days after delivery, with your order number and a photo. See our Returns Policy for what we do next.